Package: 1 x Wallet Case for iPhone 13 Pro Max. 1 x Crossbody Strap. 1 x Wrist Strap. Phone and other accessories not included. Customer Service If you have any questions about our products detail, refund and return problem, please feel free to contact us, we are always at your service within 24h. Protecting your phone, LUVI cute wallet case will be your best choice. If you need other styles, welcome to our shop! Product Features: Special Design:Carefully designed, shock-absorbing, non-slip, not bulky, very slim, good grip, prevent fingerprints and smudges. Screen Protection:Built to keep up with your daily grind, case is made of great quality materials. 2-3 mm raised edges are higher than the screen level to protect your screen from impact & scratches. Precise Cutouts:This case with precision cutouts to provide you with easy and seamless access to all ports, controls, buttons, and camera, maximize the function of your phone. Easy Installation:Case is perfect for your phone and easy to install and remove, without damaging or scratching the phone body. Frequently Asked Questions 1.Which phone does this case fit? This case (page) is compatible with iPhone 13 Pro Max 6.7 inch (2021 Release) only and will not fit another models. We also have this item for another models, if your phone is another models, you can always contact us via Amazon email. 2.Does it come with lanyard? Yes, you will get 1 case, 1 detachable crossbody strap and 1 short handstrap. 3.Does the case have a raised lip around the screen? Yes. This case has a raised lip to protect your screen and camera. 4.How about the customer service? We provide full refund or free replace if defective or any quality problems, just contact us via Amazon email.